Telephone Sales Skills
Duration: 1 day | Maximum group size: 12 people
Course overview
Ideal for employees working in a busy telephone sales environment. This training course can be tailored to cater for those tasked with making appointments, maximising incoming opportunities or making outbound sales calls.
Who would benefit from attending?
Telephone sales professionals who are required to sell directly or make sales appointments for field based staff.
Core development objectives covered
Delivery methodology
Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.
Just a thought……
We all need a little inspiration and motivation sometimes to re-shape our attitudes and our actions, and keep us on the road to success. Seasoned sales professionals have to learn early on how to maintain a thick skin and a positive attitude. A great way to keep both yourself and your sales team motivated, especially during tough times, is to remind them of why they do what they do, the impact their efforts have on others, and how to stay resilient.
Other related subjects you may be interested in viewing
High Impact Presentation Skills
Duration: 1-2 days | Maximum group size: 8 people
Course overview
The content of this course is pitched at experienced presenters who are looking to develop the skills and behaviours to deliver truly compelling presentations. Delegates will explore how they can have a real impact by displaying a powerful mix of communication and persuasion that fully engages their audience.
Who would benefit from attending?
Those who have already mastered the fundamentals of presenting and who now want to deliver more powerful and persuasive presentations. The content of this course can also be tailored to support employees who are ask to present at public events and conferences.
Core development objectives covered
Delivery methodology
Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.
Just a thought….
“Speech is power. Speech is to persuade, to convert, to compel. It is to bring another out of his bad sense into your good sense.” – Ralph Waldo Emerson
“Effective communication is 20% what you know and 80% how you feel about what you know.” – Jim Rohn
Other related subjects you may be interested in viewing
Effective Presentation Skills
Duration: 1-2 days | Maximum group size: 12 people
Course overview
This course will provide delegates with the confidence to prepare and deliver thoroughly professional business presentations. They will learn the importance of identifying clear presentation objectives and how best to engage and communicate these to their audience.
Note: Prior to attending this workshop delegate will be required to prepare a presentation to deliver on the morning of day one.
Who would benefit from attending?
Ideal for sales professionals who want to learn the structure and preparation required to confidently deliver sales presentation to small groups of people. The content and focus of this course can be tailored to reflect the specific requirements of your business.
Core development objectives covered
Delivery methodology
Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.
Just a thought…..
“There are three things to aim at in public speaking: first, to get into your subject, then to get your subject into yourself, and lastly, to get your subject into the heart of your audience.” – Alexander Gregg
“Designing a presentation without an audience in mind is like writing a love letter and addressing it to who it may concern”. Ken Haemer
Other related subjects you may be interested in viewing
Managing & Leading a Sales Team
Duration: 2 days | Maximum group size: 12 people
Course overview
This course is ideal for new Sales Managers or for Sales Managers who are currently in a management position but are yet to receive any formal training. Delegates will learn how managing and leading effectively can draw the best out of others. Delegates will look at the actions required to develop a team culture that is focused on attaining and sustaining consistently high levels of sales performance.
Who would benefit from attending?
This course is for Sales Managers who want to build confidence managing team dynamics, providing clear performance objectives and ensuring that performance can be effectively measured and evaluated.
Core development objectives covered
Delivery methodology
Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.
just a thought…
Leadership is the capacity to translate vision into reality.” — Warren Bennis
Other related subjects you may be interested in viewing
Sales Negotiation Skills
Duration: 1-2 days | Maximum group size: 12 people
Course overview
This course will give delegates the confidence to know when the sale is made and when the negotiation process starts. They will understand the importance of preparation and a structured approach when conducting negotiations, whilst always looking to achieve a win:win outcome.
Who would benefit from attending?
Sales professionals who want to gain the core skills and confidence required to conduct effective customer negotiations.
Core development objectives covered
Delivery methodology
Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.
Just a thought….
Successful negotiation is not about getting to ‘yes’; it’s about mastering ‘no’ and understanding what the path to an agreement is. Conflict is good in a negotiation process… So much of life is a negotiation – so even if you’re not in business, you have opportunities to practice all around you.
Other related subjects you may be interested in viewing
