Problem Solving & Decision Making

Duration: 1 day  | Maximum group size: 12 people

Course overview

This course focuses on taking a proactive approach to solving problems and making well thought out and timely decisions.  Delegates will be introduced to a selection of different tools and techniques that will increase confidence and efficiency when dealing with a range of work related scenarios.

Who would benefit from attending?

Ideal for those looking to utilise a selection of different tools and techniques to improve workplace decision making and problem solving.

Core development objectives covered

• What problems do you currently face?

• Review of existing approaches to solving problems

• An introduction to different problem solving models / techniques

• Being creative in the way in which you approach the problem

• Understanding left brain / right brain ways of thinking

• Challenging the norm

• Researching the problem to provide meaningful data

• Conducting meetings using “The 6 Thinking Hats”

• Using different decision-making strategies

• Avoiding procrastination & delays

• Follow up & review the actions taken
~ promoting continual development

Other related subjects you may be interested in viewing

Innovation & Creativity

Time, Task & Planning Skills

Delivery methodology

Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.

Just a thought…..

Information is a source of learning. But unless it is organized, processed, and available to the right people in a format for decision making, it is a burden, not a benefit. — C. William Pollard, Chairman, Fairwyn Investment Company.

Effective Communication Skills

Duration: 1 day  | Maximum group size: 12 people

Course overview

This course will provide delegates with the essential skills to communicate more effectively, helping express your message with clarity and confidence. The course looks at all aspects of personal communication and seeks to maximise the interaction you have with others in the workplace.

Who would benefit from attending?

Those who are looking to improve the way in which they communicate and interact with others in the workplace.

Core development objectives covered

• What is good communication skills?

• Identifying barriers to good communication

• Using different communication methods

• Understanding different personality preferences

• Identifying your personality preferences

• Adapting your communication style to maximise interaction with others

• Encouraging a two-way conversation

• Communicating your message with clarity & confidence

• Providing feedback in a constructive manner

• Building rapport quickly

• Understand the role of body language in effective communication

Other related subjects you may be interested in viewing

Personal Impact & Influence

Emotional Intelligence in Practice

Delivery methodology

Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.

Just a thought…

“Words are singularly the most powerful force available to humanity. We can choose to use this force constructively with words of encouragement, or destructively using words of despair. Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate and to humble” – Yehuda Berg

Innovation & Creativity

Duration: 1 day  | Maximum group size: 12 people

Course overview

This practical course will provide employees with a range of creative thinking techniques that they can use to generate innovative ideas. Delegates will be encouraged to bring along ‘live’ challenges / problems from the workplace to enable the new skills learnt to be applied directly.

Who would benefit from attending?

Ideal if you are looking to employ new, innovative and creatives ways of working or solving problems.

Core development objectives covered

• The difference between creativity & innovation

• Breaking through traditional thought patterns & assumptions

• The importance of applying a fresh approach to business challenges

• Left brain v’s right brain thinking

• How creative are you?

• Developing the right environment to maximise creativity

• Managing & nurturing others to be creative

• Recognising the difference between logical & lateral thinking

• Different tools / methods for generating ideas

• Using “The 6 Thinking Hats” for group workshops

• Taking ideas forward & presenting a business case

Other related subjects you may be interested in viewing

Problem Solving & Decision Making

Teamwork / Team Building

Delivery methodology

Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.

Just a thought…

“Innovation almost always is not successful the first time out. You try something and it doesn’t work and it takes confidence to say we haven’t failed yet. … Ultimately you become commercially successful.” – Clayton Christensen

Project Management

Duration: 2 days  | Maximum group size: 12 people

Course overview

This course is ideal for employees who are asked to complete a variety of different business projects in addition to performing their current role. Delegates will learn the best practice principles behind managing projects successfully and the essential people management skills that are required when managing and communicating during project delivery.

Who would benefit from attending?

For those who are managing or taking an active role in business projects and who want to learn the key principles of effective project management.

Core development objectives covered

• Understanding the benefits of effective project management

• The key stages of project management

• Setting clear project objectives / goals

• Personal organisation, planning & prioritisation

• Monitoring & evaluating progress

• What makes a good project manager?

• Assigning key roles & responsibilities

• Managing project planning meetings

• Developing an effective communication strategy

• Managing & leading your project team

• Communicating to project stakeholders / sponsors

Other related subjects you may be interested in viewing

Time, Task & Planning Skills

Managing & Leading Teams

Delivery methodology

Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.

Just a thought…

“Project management can be defined as a way of developing structure in a complex project, where the independent variables of time, cost, resources and human behavior come together.” – Rory Burke

“Project management is like juggling three balls – time, cost and quality. Program management is like a troupe of circus performers standing in a circle, each juggling three balls and swapping balls from time to time.” ~ G. Reiss

Finance for Non-Financial People

Duration: 1-2 days  | Maximum group size: 12 people

Course overview

This course is for employees or managers who want to develop their basic financial knowledge and understanding. Delegates will learn about profit and loss, balance sheets, cash flow and forecasting by reviewing ‘real’ financial reports and in-turn recognise the part they can play in improving the financial position of the business.

Who would benefit from attending?

Individuals who want to learn the fundamentals of business finance and the impact of making well informed financial decisions.

Core development objectives covered

• How effective finance management can benefit the business

• Understanding financial jargon & phrases

• Profit, cash flow & the balance sheet

• The importance of a healthy cash-flow position

• Understanding & managing business cost

• Variable & fixed costs

• Calculating break-even point

• Financial planning ~ forecasting & budgeting

• Understanding the need to financially appraise capital expenditure projects

• Making informed decisions using financial data

Other related subjects you may be interested in viewing

Project Management

Negotiation Skills

Delivery methodology

Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.

Just a thought…

“If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction, and cash flow.” – Jack Welch

“Never take your eyes off the cash flow because it’s the lifeblood of business.” – Sir Richard Branson