Negotiation Skills

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Duration: 1-2 days | Maximum group size: 8 people

Course overview

This course is ideal for employees who are looking to develop their skills and confidence when negotiating with customers, suppliers or colleagues. Delegates will explore how they can influence and persuade others in order to reach a positive and mutually beneficial outcome.

Who would benefit from attending?

For those who are expected to enter into negotiations to gain agreement on a range of different business scenarios.

Core development objectives covered

What type of negotiations do you enter into?
The structure & key stages of negotiation
The importance of planning your negotiation
Transactional, collaborative and creative negotiation
Essential communication & influencing skills
Understanding different personal styles and how they can affect negotiation
Preparing your meeting strategy & tactics
Your sources of power in the negotiation
Personal confidence & avoiding manipulation
Handling obstructive & difficult people
Gaining agreement & reaching win:win outcomes

Delivery methodology

Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.

Note: This is not a sales negotiation course. If you are interested in sales negotiation, please refer to our ‘Sales Negotiation’ course.

Find out more about this course

“During a negotiation, it would be wise not to take anything personally. If you leave personalities out of it, you will be able to see opportunities more objectively.”

Brian Koslow

Author

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Negotiation Skills