Ask questions and listen Make sure you “peel the onion” and ask as many relevant questions as is appropriate. The more you know about your potential customer and how they … Read More
Are you a good manager?
According to recent research, CEOs have cited high quality staff as the top factor that has contributed most to the growth of their company. Interestingly, finding, hiring and retaining qualified … Read More
John Adair’s Action Centred Leadership model. Simple, but still highly relevant and effective (especially for New Managers) ~
In the Learning and Development world there is sometimes an overwhelming desire to be always looking for new or different ways of managing and leading people but there are some … Read More
Project Management for non-Project Managers
In many businesses across the UK in addition to carrying out their daily operational duties, managers are also expected to manage, lead and successfully deliver a broad range of business … Read More
Why choose an ilm Accredited Programme?
ILM has the UK’s widest range of leadership, management and coaching qualifications. In the past ten years, over one million managers have trusted ILM for their management programme and benefitted … Read More
