The rise of the accidental manager clearly remains a significant issue within today’s business world. These are individuals who are promoted to run a team simply because they are popular, good at their job, or happen to be available to take charge. However, after a couple of weeks these individuals find themselves out of their depth trying to cope with the day to day reality of managing people.
Research suggests that 8 out of 10 managers have stepped into the role without any formal training so it is no surprise that most of them will struggle at some point. This may be due to the fact that they are not comfortable in their own leadership, as they are now responsible for people who used to be colleagues and friends. They also may not know what is expected of them by senior members of the business.
A new study has revealed that almost one in three workers are quitting their jobs as they have been pushed into a managerial role which is not supported with training and is subsequently having a negative impact on their mental health. Promotion without preparation can cause the individual to become overwhelmed and will result in burn out for both their professional and personal lives.
Formal and on the job management training will massively influence positive shifts in employee satisfaction both for the newly appointed manager and the team in which they are now responsible for. Key elements such as active listening, being approachable and creating a more collaborative approach when looking at new projects and big decision making, results in a higher performing team all round. This in time will also lead to a noticeable improvement in the business such as higher productivity levels and a reduction in staff turnover.
One of the ways in which we can support the accidental manager is to embed the right managerial behaviours early on. The core fundamentals which seem like basic aspects of management can actually be the turning point for an individual stepping up and enjoying their new role.
- Time Management – setting objective and delegation.
- Communication – feedback and difficult conversations.
- Inclusivity – recognising the individual in your team and their learning styles.
- Empathy – being able to listen and support others.
- Assertiveness – giving clear instructions and not to micromanage.
- Approachable – open to collaboration on new ideas.
- Accountability – Lead from the front and take responsibility for mistakes.
At Futureproof, People Management is a huge focus for us and our Managing & Leading Teams programme is ideal for those currently in a management position and who want to learn how managing and leading effectively can draw the best out of others. Delegates will learn the importance of leading by example and empowering others to take more responsibility which in turn will lead to a motivated and engaged team.
Click this link to find out more – Managing & Leading Teams – Futureproof Training