Personal Impact & Influence

Personal Impact & Influence

Duration: 1 day  | Maximum group size: 10 to 12 people

Course overview

This course focuses on the best way of having impact on others through a powerful mix of influence, body language & assertiveness. We will explore how your approach and behaviour can be adapted when dealing with a range of different personalities to ensure that a successful outcome is achieved.

Who would benefit from attending?

This course is ideal for Managers who are looking to develop their interpersonal skills to influence, persuade and have maximum impact on their team members.

Core development objectives covered

• What is personal impact & influence?
• Why is it important in the workplace?
• Motivated Why? De-Motivated – Why?
• The importance of emotional intelligence
• Staying in control of your emotions
• Maintaining an objective / non-judgemental mindset
• Advanced communication skills
• Active listening
• Consultative style questioning techniques
• The power of language
• Using your voice, tone & pitch effectively
• What does body language tell us?
• The art of effective conversation
• Promoting two-way discussion
• Building rapport quickly
• Giving and receiving feedback
• Learning how to disagree with someone constructively
• Knowing who you want to influence
• Developing communication strategies
• Assertive v’s aggressive behaviour
• Transactional analysis in practice

Other related subjects you may be interested in viewing

Effective Communication Skills

Emotional Intelligence in Practice

Delivery methodology

Futureproof’s training workshops require all delegates to take a full and active role throughout. Our mix of trainer led discussion, facilitation, coaching and skills practice ensures that all delegates enjoy an interactive and supportive learning experience.