1. Introduction
Futureproof Training Limited is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This policy applies to all visitors, clients and users of our website and training services.
2. Information We Collect
We may collect and process the following personal data:
- Full name, job title and company name
- Contact details (email address, phone number, postal address)
- Payment and billing information
- Training preferences, attendance records and feedback
- Website usage data (via cookies and analytics tools)
3. How We Use Your Information
Your data helps us:
- Deliver and manage training programmes effectively
- Communicate updates, offers and relevant content
- Process payments and issue invoices
- Improve our website and services through analytics
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your data under the following legal bases:
- Consent (e.g., for marketing communications)
- Contractual necessity (e.g., to provide training services)
- Legal compliance
- Legitimate interests (e.g., service improvement)
5. Data Sharing
We do not sell your data. We may share it with:
- Trusted third-party service providers (e.g., payment processors, email platforms)
- Regulatory authorities when required by law
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Cookies
We use cookies to enhance your experience on our website. Cookies help us:
- Understand how visitors use our site
- Remember your preferences
- Provide relevant content and advertising
Types of Cookies We Use:
- Essential cookies: Necessary for website functionality
- Performance cookies: Help us analyse site usage
- Functionality cookies: Remember your settings
- You can manage cookie preferences via your browser settings.
9. Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
11. Contact Us
If you have questions or concerns about this policy or your data, please contact us:
Email: info@futureproof-training.co.uk
Phone: +44 (0)1623 409824
Policy reviewed 18th December 2025 by Brad Rutter, Director
Next policy review 18th December 2026
Update Your Preferences
Consent PreferencesPRIVACY NOTICE
- Visit our website
at https://futureproof-training.co.uk or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any marketing or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.names
phone numbers
email addresses
mailing addresses
job titles
contact preferences
contact or authentication data
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called
‘crash dumps’ ), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners,2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To
fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see
‘ WHAT ARE YOUR PRIVACY RIGHTS? ‘ below.
- To deliver targeted advertising to you. We may process your information to develop and display
personalised content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice: https://futureproof-training.co.uk/privacy-policy/ .
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.- Consent. We may process your information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal information when we believe it is necessary to
fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Develop and display
personalised and relevant advertising content for our users
Analyse how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
- Advertising, Direct Marketing, and Lead Generation
- Retargeting Platforms
- Social Media Sharing and Advertising
- Web and Mobile Analytics
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Google Analytics
We may share your information with Google Analytics to track and6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
COOKIE POLICY
What are cookies?
Why do we use cookies?
How can I control cookies?
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.| Name: | 795031292 |
|---|---|
| Provider: | www.google.com |
| Type: | pixel_tracker |
| Expires in: | session |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.| Name: | _gcl_au |
|---|---|
| Purpose: | Used by Google Ads for experimenting with advertisement efficiency across websites using their services. |
| Provider: | .futureproof-training.co.uk |
| Service: | Google Ads View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 7775999 |
| Name: | _gcl_ls |
|---|---|
| Provider: | futureproof-training.co.uk |
| Service: | https://policies.google.com/privacy |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | test_cookie |
|---|---|
| Purpose: | A session cookie used to check if the user’s browser supports cookies. |
| Provider: | .doubleclick.net |
| Service: | DoubleClick View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 900 |
How can I control cookies on my browser?
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance




