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This modular Team Leader/Supervisors development programme is designed for employees commencing their first people management role and for those currently in the role who are seeking to access formal training.
Team Leaders will explore in detail the skills required to get the best out of those who report in to them. They will learn the importance of good communication, effective delegation, setting clear and measurable objectives and taking a proactive approach when managing both good and poor performance. The programme will incorporate ‘live’ work-based scenarios throughout delivery to ensure that all skills practice sessions are highly relevant and reflect the daily challenges faced by a Team Leader / Supervisor.